ISL - Isolated Systems Limited

Industrial Noise Vibration &
Thermal Management Solutions

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COVID-19 (Coronavirus) - UPDATE

Saturday, 28th March 2020

Dear Customer

To update you as to ISL’s status as we navigate through these very challenging and difficult times please see below an overview relating to the continued support and service we are able offer our customers.

On a weekly basis, the Senior management team continues to both assess the latest recommendations being advised by the UK Government and Public Health England (PHE), to both protect our workforce and provide business continuity to our customers. Throughout this period we will continue to work with our dedicated supply chain to best protect business through numerous methods as is deemed necessary.

Our continuity plan is now well established and constantly reviewed to support the necessity to keep our staff safe while being alert to changes that effect personnel both working remotely or within our Production facility.

Planning update

  • Our office based staff will continue to work remotely with all communication sytems set up to minimise any delay in our ability to respond quickly and efficiently.
  • Following strict social distancing guidelines, our Production facility remains open to complete new and existing orders. Our supplier base continues to remain robust without any need for special measures to be taken due to closures etc. This supply chain is under constant review and will remain a focus within ISL for the forseeable future until the situation improves worldwide.
  • We would like to express our thanks to customers who have also been able to to supply us with forecast information as this information in vital both for our supply chain management and achieving delivery expectations.
  • Regarding communications, we will continue to conduct meetings remotely and can accomadate most requests for video conferencing.Until we are advised differently however, we will not be conducting face to face meeting with customers on site here at ISL for the forseeable future.

If situations outside of our control do arise we will continue to discuss directly with customers the impact this may have. We thank you again in advance for your continued support and cooperation.

For any further information please feel free to get in contact and a member of staff will do their best to advise.

Many Thanks
 

ISL & MCL Team